Regarding the Handling of Personal Information

(1) Personal information of customers

• Confirming and authenticating the identity of the customer
• Accepting requests for products and services and confirming usage qualifications
• Providing products and services, and improving services
• Exercising rights and fulfill obligations based on contracts with customers, laws, etc.
• Keeping records on transactions with customers, the progress of negotiations, and other matters
• Necessary ascertaining and managing of various risks that are incurred during the management and operations of the Company and its group companies^*1
• Responding to customer inquiries, consultations, and complaints
• Contacting in the event of an emergency
• Developing products and services by the Company, its group companies^*1, and partner companies^*2
• Providing information on products, services, events, promotions, etc., of the Company, its group companies^*1, and partner companies^*2
• Providing information to third parties when necessary for procedures based on laws and regulations such as procedures related to grants
• Properly executing the entrusted business when the processing of personal information is entrusted from another business operator

*1 Refers to the group companies listed on the Company’s website (Katakura Industries Co., Ltd.; Toa Eiyo Ltd.; Ogran Japan Co., Ltd.; Nihon Kikai Kogyo Co., Ltd.; Katakura Caron Service Corp.; Katakura Insurance Service K.K.; Sanzen Seiyaku K.K.) .

*2 Includes use for analyzing data related to customer behavior (including website access history information), hobbies, preferences, etc., and then use for proposing, providing information, and conducting R&D for products, services, etc., of the Company, its group companies, and partner companies.

(2) Personal information of job applicants

• Providing information about the Company’s recruiting, answering inquiries, contacting applicants in regard to interview dates and times, and notifying applicants of selection results
• Conducting screening of applicants by the Company
• Using as basic materials for contacting applicants, providing information, and managing employment after making a hiring decision
• Conducting analysis aimed at improving the quality of future recruitment selection activities
• Using in other work related or incidental to recruitment selection, etc.

The Company may use Individual Numbers and personal information containing Individual Numbers for the following purposes.

Personal information, etc., of customers, etc.

• Preparing payment records for remuneration, fees, contract money, and securities, and preparing payment records for real estate transactions

Contact Methods

1. Click the “here” link in section “5. For Inquiries Regarding the Handling of Retained Personal Data,” fill in the required items, and send to the Company. At that time, write both “Please send the Request Form for Disclosure, Correction, Etc.” and the details of your transaction with the Company in the “Details of Inquiry” section. Also, please be sure to include your address.

2. Mail a request listing your name, address, and the details of your transaction with the Company, and write “Please send the Request Form for Disclosure, Correction, Etc.” Mail the request to the address listed in “5. For Inquiries Regarding the Handling of Retained Personal Data.”

(1) Formulation of a Personal Information Protection Policy

In order to ensure the proper handling of personal data, the Company has formulated a Personal Information Protection Policy in regard to compliance with related laws, regulations, guidelines, etc.

(2) Creation of Rules for Handling Personal Data

The Company has formulated Personal Information Management Regulations that define rules for acquisition, use, storage, provision, deletion, disposal, etc.

(3) Organizational Safety Management Measures

In addition to appointing a person in charge of handling of personal data, the Company has established a system for reporting and contacting the person in charge when personal data has been identified and there are facts or signs that laws/handling rules have been violated.
The Company has conducted audits on the status of handling of personal data.

(4) Personnel Safety Management Measures

The Company provides training to employees on matters to consider in regard to the handling of personal data.
The Company has stipulated that violations of Personal Information Management Regulations may be subject to disciplinary action.

(5) Physical Safety Management Measures

The Company has defined areas for handling personal data and has implemented measures to prevent access to personal data by unauthorized persons.

(6) Technical Safety Management Measures

The Company has implemented access control for personal data and has limited the scope of the person(s) in charge and the personal information database, etc. being handled.
The Company had introduced mechanisms to protect information systems that handle personal data from unauthorized external access and unauthorized software.

(1) Personal data items subject to joint use

The Company may engage in joint use of all personal data items of customers including name, date of birth, address, contact information such as telephone number and email address, information on family, information on workplace, information on transactions, information on customer behavior, hobbies, preferences, etc.

(2) Scope of joint usage

The scope of usage is the group companies listed on the Company’s website (Katakura Industries Co., Ltd.; Toa Eiyo Ltd.; Ogran Japan Co., Ltd.; Nihon Kikai Kogyo Co., Ltd.; Katakura Caron Service Corp.; Katakura Insurance Service K.K.; Sanzen Seiyaku K.K.).

(3) Purpose of use

The Company will use according to the purpose of use listed in section “2. Purpose of Use for Personal Information, Etc.”

(4) Other

For the name and address of the business operator in charge of management of personal data and the name of the representative, please refer to section “1. Name and Address of Business Operator, Name of Representative.”